New York City Internet | Service Providers in New York City

Find and compare Internet service providers in New York City for dial-up Internet service, or high-speed Internet services like fiber optic Internet, DSL, cable Internet, mobile broadband service, and WiMax. Get a price quote on New York City Internet service from providers in your area for the best rates, and Internet speeds.

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About Internet Service in New York City

New York City is recognized as a cultural and business center of the world, so it’s no wonder that residents in this city enjoy Internet download speeds that are 1.85 Mbps higher than the national average. This city has a surprisingly strong fiber presence, with a 55.4 percent accessibility rate, which might explain the high speed averages. Five service providers ensure that people across New York City’s boroughs receive wireless, DSL, fiber, or cable connectivity.

New York City Quick Facts

  • Total Area (sq miles): 424
  • Population: 8,262,407
  • Housing Units: 3,466,252
New York City Education Levels Overall U.S. Education Levels
H.S. Graduates 70.7% 80.0%
Bachelor’s Degree 26.3% 24.8%
New York City Resident Incomes Overall U.S. Incomes
Median Income $60,330 $58,283
Poverty Rate 19.9% 15.8%
Below $25k 27.3% 24.1%
$25k-$50k 26.9% 30.0%
$50k-$100k 27.4% 30.6%
$100k-$200k 16.8% 16.5%
$200k or more 6.6% 4.2%

Source: BroadbandMap.gov

Internet Access in New York City

City Connectivity

New York City residents enjoy unusually high rates of Internet access, with DSL, Fiber, Cable, and Wireless connections far higher than the national average. This almost seems expected given the many national companies headquartered in the city.

City Accessibility Rates Overall U.S. Rates
DSL 99.6% 89.7%
Fiber 55.4% 23.3%
Cable 99.8% 88.6%
Wireless 100.0% 99.0%

Source: BroadbandMap.gov

Internet Speed in New York City

The download and upload speeds in New York City are slightly lower than the state averages, which are 25.75 Mbps and 9.83 Mbps respectively. It’s likely that New York City’s high population and online traffic can lead to slower speeds, since remote New York communities have significantly higher download and upload rates. For example, residents in the village, Lake Grove, have a download speed of 66.59 Mbps and an upload rate of 23.43 Mbps. Katonah, an unincorporated hamlet with a population of 1,679, has a download rate of 41.92 Mbps and an upload rate of 18.43 Mbps – nearly double the speed in New York City.

  • Upload Speed: 8.19 Mbps
  • Download Speed: 22.59 Mbps
  • Source: NetIndex.com

New York City-Area Providers

When you glance through the broadband providers that service New York City, you might be surprised to see seven different providers available, while cities like Buffalo only have five. However, many ISPs listed on the National Broadband Map actually provide enterprise or business-only internet service, and no residential coverage, so they have been omitted from the list of providers.

For New York City, the final list of ISPs looks like this:

Comcast

  • Service Areas: Comcast only covers three of the five New York City boroughs, including Brooklyn, The Bronx, and Staten Island.
  • Service Tiers: Economy Plus, Performance Starter, Performance, Blast!, and Extreme 105
  • Downstream Speeds: 3 Mbps, 6 Mbps, 25 Mbps, 50 Mbps, and 105 Mbps
  • Monthly Price: $39 – $114.95
  • Features and Limitations: Subscribers typically save with Internet, TV, and telephone bundles. However, the starting service tier offers downstreams of 3 Mbps that are paltry when compared to the city’s downstream average of 22.59 Mbps. This makes Comcast service quite pricy for those just seeking service.

Sprint

  • Mobile Broadband
  • Service Areas: All of New York City
  • Service Tiers: Monthly Tablet Plans and Daily, Weekly, or Monthly Wi-Fi Hotspots
  • Downstream Speeds: 6-8 Mbps
  • Monthly Price: $14.99 – $79.99
  • Features and Limitations: Sprint does not offer traditional wired broadband service. Instead, they offer mobile broadband hotspots, allowing you to get online while on the go. However, Sprint’s wireless subscribers are subject to much slower speeds than traditional broadband subscribers.

Verizon

  • Service Areas: Throughout New York City, coverage depends on exact residence
  • Service Tiers: High Speed Internet and High Speed Internet Advanced
  • Downstream Speeds: 0.5 Mbps – 15 Mbps
  • Monthly Price: $19.99 – $29.99
  • Features and Limitations: Verizon’s service is by far the slowest Internet provider in New York City. The estimated download times for 10 photos is 8.7 minutes on their basic plan and 4.3 minutes on the higher tier plans, extraordinarily slow by national standards.

AT&T (U-Verse)

  • Service Areas: Available throughout New York City
  • Service Tiers: Pro, Elite, Max, Max Plus, Max Turbo, and Power
  • Downstream Speeds: 3 Mbps, 6 Mbps, 12 Mbps, 18 Mbps, 24 Mbps, and 45 Mbps
  • Monthly Price: $29.95 – $64.95
  • Features and Limitations: AT&T includes a wireless router and security software in their high speed Internet packages. However, like Comcast, their starting plan is quite pricy for extremely low downstream speeds, which also requires a minimum 12-month commitment.

New York City’s Subscriber Resources