Jacksonville Internet | Service Providers in Jacksonville

Find and compare Internet service providers in Jacksonville for dial-up Internet service, or high-speed Internet services like fiber optic Internet, DSL, cable Internet, mobile broadband service, and WiMax. Get a price quote on Jacksonville Internet service from providers in your area for the best rates, and Internet speeds.

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About Internet Service in Jacksonville

Jacksonville is located in northern Florida on the Atlantic coastline. Although Florida is known for offering a high level of connectivity, Jacksonville struggles in this regard. Connectivity speeds are much lower than state and national averages, and even major service providers experience spotty reception in most of the city. This allows for a thriving market of service providers, but also allows them to charge high prices for service.

Jacksonville Quick Facts

  • Total Area (sq miles): 841
  • Population: 835,805
  • Housing Units: 376,092
Jacksonville Education Levels Overall U.S. Education Levels
H.S. Graduates 82.9% 80.0%
Bachelor’s Degree 21.7% 24.8%
Jacksonville Resident Incomes Overall U.S. Incomes
Median Income $54,106 $58,283
Poverty Rate 16.6% 15.8%
Below $25k 23.5% 24.1%
$25k-$50k 32.4% 30.0%
$50k-$100k 29.9% 30.6%
$100k-$200k 20.8% 16.5%
$200k or more 2.6% 4.2%

Source: BroadbandMap.gov

Internet Access in Jacksonville

City Connectivity

Jacksonville has a decent amount of wireless options for a city of its size; the plethora of choices may reflect the city’s high median income. The vast majority of residents are able to choose from wireless DSL or broadband cable services; three-fourths of the city can also select fiber optic cable.

City Accessibility Rates Overall U.S. Rates
DSL 96.3% 89.7%
Fiber 75.8% 23.3%
Cable 98.2% 88.6%
Wireless 100% 99.0%

Source: BroadbandMap.gov

Internet Speed in Jacksonville

Upload and download speeds in Jacksonville are among the lowest in the country, and are considerably lower than the Florida state average and most states bordering the Atlantic coast. In a city like this, it would behoove you to play very close attention to the coverage maps of any provider you are considering.

  • Upload Speed: 5.81 Mbps
  • Download Speed: 16.31 Mbps
  • Source: NetIndex.com

Jacksonville-Area Providers

For a city with a population of only 835,805, it is unusual to have four of the major players in the wireless market offering plans. This is most likely an outgrowth of the area’s connectivity issues in general.

For Jacksonville, the final list of ISPs looks like this:


  • Service Areas: city, metro area and surrounding
  • Service Tiers: Share Everything
  • Downstream Speeds: 500 Mbps, 1GB, 2GB, 4GB, 6GB
  • Monthly Price: $40, $50, $60, $70, $80
  • Features and Limitations: Verizon’s breadth of offerings allows you to select the plan that suits your data needs; this customizability can be useful to households on a budget. 3G coverage is solid in the immediate metropolitan area, but very unreliable in surrounding communities. The higher-end plans are pricey, but if the coverage is all that’s available to you, cost may not be a deterrent.


  • Service Areas: city, metro area and surrounding
  • Service Tiers: Mobile Share Value No-Contract, Tablet Data Plan
  • Downstream Speeds: 6GB, 10GB
  • Monthly Price: $25, $14.99
  • Features and Limitations: AT&T’s data plan options are limited, but the price is the best in this market. 4G LTE Coverage is good in the metropolitan area and surrounding, with the exception of coastal areas.


  • Service Areas: city, metro area and surrounding
  • Service Tiers: Nationwide
  • Downstream Speeds: 500 Mbps, 2.5 GB, Unlimited
  • Monthly Price: $50, $60, $70
  • Features and Limitations: T-Mobile offers an unlimited data plan package, which is appealing. However, price points on all three offerings are high. 4G coverage is available, but spotty in all areas.

Sprint Nextel

  • Service Areas: city, metro area and surrounding
  • Service Tiers: My All-In Unlimited, My Way
  • Downstream Speeds: Unlimited
  • Monthly Price: $110, $50
  • Features and Limitations: Sprint Nextel, which recently absorbed Clearwire, is the only provider to offer unlimited coverage on all plans. Unfortunately there are only two plans available, and both are expensive. 4G coverage is available on the north end of city only; 3G is elsewhere in the city proper. Coverage is unreliable or non-existent in surrounding communities.

City Subscriber Resources