Detroit Internet | Service Providers in Detroit

Find and compare Internet service providers in Detroit for dial-up Internet service, or high-speed Internet services like fiber optic Internet, DSL, cable Internet, mobile broadband service, and WiMax. Get a price quote on Detroit Internet service from providers in your area for the best rates, and Internet speeds.

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About Internet Service in Detroit

Detroit’s economy has struggled for more than 10 years, and today Michigan’s largest city lags behind other major metro areas in the U.S. by a considerable margin in terms of education, income, and technology. Detroit hosts the second highest number of IP addresses in the state of Michigan, but the city does not place in the top 50 for downstream speed. The virtual absence of fiber technology is likely one of the main reasons for slow broadband service in the city. At present, three ISPs lead Detroit’s broadband coverage.

Detroit Quick Facts

  • Total Area (sq miles): 126
  • Population: 663,546
  • Housing Units: 337,320
Detroit Education Levels Overall U.S. Education Levels
H.S. Graduates 71.2% 80.0%
Bachelor’s Degree 11.6% 24.8%
Detroit Resident Incomes Overall U.S. Incomes
Median Income $30,306 $58,283
Poverty Rate 23.9% 15.8%
Below $25k 46.1% 24.1%
$25k-$50k 35.5% 30.0%
$50k-$100k 19.9% 30.6%
$100k-$200k 5.6% 16.5%
$200k or more 0.7% 4.2%

Source: BroadbandMap.gov

Internet Access in Detroit

City Connectivity

While DSL and cable accessibility in Detroit exceed the national averages by 9.9% and 10.6%, respectively, the complete lack of fiber technology undoubtedly lowers Internet speed throughout the city.

City Accessibility Rates Overall U.S. Rates
DSL 99.6% 89.7%
Fiber 0.0% 23.3%
Cable 99.2% 88.6%
Wireless 100% 99.0%

Source: BroadbandMap.gov

Internet Speed in Detroit

Detroit’s downstream speed is higher than the state average (19.36 Mbps), and ranks first among the three Michigan cities with the most IP addresses. However, Detroit’s speed is still slightly lower than the national average.

  • Upload Speed: 5.68 Mbps
  • Download Speed: 20.00 Mbps
  • Source: NetIndex.com

Detroit-Area Providers

The following list represents the leading broadband providers for the greater Detroit area, based on data obtained from the National Broadband Map. The three ISPs listed below lead Detroit in downstream speed, and offer residential service plans.

Verizon

  • Service Areas: Throughout Detroit, coverage and downstream speed depends on exact location
  • Service Tiers: High Speed Internet, High Speed Internet Enhanced
  • Downstream Speeds: 0.5 Mbps to 15 Mbps
  • Monthly Price: $19.99, $29.99
  • Features and Limitations: Verizon offers the cheapest high-speed Internet packages among Detroit’s three leading ISPs. For households located in strong coverage areas, Verizon bundles are a considerable bargain. However, downstream speed may be as slow as 3 Mbps in some areas of the city. Homeowners should determine the strength of their local signal before deciding on a Verizon service plan.

AT&T

  • Service Areas: Throughout Detroit, coverage and downstream speed depends on exact location
  • Service Tiers: Four plans determined by downstream speeds (see next entry)
  • Downstream Speeds: 768 Kbps, 1.5 Mbps, 3 Mbps, 6 Mbps
  • Monthly Price: $19.95, $24.95, $29.95, $34.95
  • Features and Limitations: The upside to a plan with AT&T is that customers can select from four different plans, depending on how much data they download each month. On the other hand, the top-tier plan ― while only $34.95 per month ― only ensures a downstream speed of 6 Mbps. This will be the best option for customers with individual plans, but households with multiple Internet ports should look elsewhere.

T-Mobile

  • Service Areas: Throughout Detroit, coverage depends on exact residence
  • Service Tiers: (Data Caps) 500 MB, 2.5 GB, 4.5 GB, 6.5 GB, 8.5 GB, 10.5 GB
  • Downstream Speeds: All T-Mobile service plans include access to the 4G LTE Mobile Data Network, which is equipped for downstream speeds of roughly 15 to 20 Mbps.
  • Monthly Price: $20, $30, $40, $50, $60, $70
  • Features and Limitations: Rather than billing plans based on downstream speed, T-Mobile’s six bundles vary by the amount of data downloaded each month; users who exceed the monthly cap will be billed at a higher rate for the remainder of the current billing cycle. One of T-Mobile’s middle tiers might be suitable for casual Internet surfers, but those who download more than 6 GB of data per month will find that other ISPs offer much cheaper plans.

City Subscriber Resources

  • City of Detroit Information Technology Services: • This municipal agency provides information about web security, online resources, and remote Internet services within the city of Detroit.
  • Motor City Technology: This private firm specializes in IT consulting for businesses, organizations, and manufacturing facilities.
  • TechTown Detroit: This private organization works with local companies ― both established corporations and burgeoning startups ― to improve technological proficiency for employees.